Policies

Credit and Payment Policy
We offer you the convenience of a monthly open account. An invoice is sent with each case and a statement is mailed the last day of the month. Payment in full is due by the 25th of the month. A discount of 1.5% will be applied to current accounts when payment is received in our office by the 10th day of the month. A late charge of 1.5% is applied to past due balances with a $25.00 minimum. Accounts with balances 60 days past due may be placed on credit hold pending resolution. Accounts approaching this status will be notified prior to the credit hold being implemented. Cases cancelled early are billed proportional to work completed. We will keep cases “on hold” for a three month period. At that time we will bill for the amount of work completed. A fee of $25.00 will be assessed on all returned checks.

Make checks payable to:
Erie Shore Dental Studio LLC

And mail to:

215 Miller Road, STE 5
Avon Lake, Oh 44012-1013

You may choose to charge you invoices to MasterCard or VISA.

Warranty
Our work is guaranteed to be free of defects due to materials or workmanship for a period of one year. If during the warranty period a remake situation should arise, the restoration will be replaced free of charge. We guarantee the restoration to fit the provided model and be constructed per the RX. If a remake is needed, send original invoice number, date, and patient’s name, along with the work that needs to be remade or repaired. Please include the original restoration.